📋 Terms & Conditions
Last Updated: January 1, 2025 | Effective Date: January 1, 2025
Please read these Terms and Conditions ("Terms") carefully before using www.nervalas.us ("the Website"). By accessing or using our Website, you agree to be bound by these Terms. If you disagree with any part, please do not use our Website.
1. Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by these Terms and Conditions, our Privacy Policy, and our Disclaimer. These Terms apply to all visitors, users, and customers.
2. Products & Services
Nervala sells dietary supplements through its website. By placing an order, you agree that:
- You are at least 18 years of age
- You are providing accurate, complete billing and shipping information
- You understand the product is a dietary supplement, not a drug
- You have consulted or will consult a healthcare professional if you have medical conditions
3. Pricing & Payment
All prices are listed in US Dollars (USD) and are subject to change without notice. We reserve the right to refuse or cancel any order. Payment is processed securely through our payment processor. By submitting your payment information, you authorize us to charge the stated amount.
4. Shipping Policy
We ship to addresses within the United States and selected international destinations. Shipping times and rates:
- Standard US Shipping: 5-7 business days
- Expedited US Shipping: 2-3 business days
- Free Shipping: Available on qualifying 6-bottle orders
- International: 10-15 business days (charges apply)
We are not responsible for delays caused by customs, natural disasters, or carrier disruptions.
5. 60-Day Money-Back Guarantee
We offer a 60-day money-back guarantee from the date of purchase. To request a refund:
- Contact our support team within 60 days of purchase
- Return the product (including empty bottles) to our address
- Refund will be processed within 5-10 business days after receipt
- Original shipping charges are non-refundable (unless error on our part)
6. Intellectual Property
All content on this website — including text, graphics, logos, images, and software — is the property of Nervala and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without explicit written permission.
7. Prohibited Uses
You agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorized access to any part of the website
- Transmit harmful or malicious code
- Impersonate any person or entity
- Collect user data without authorization
- Use our content without written permission
8. Limitation of Liability
To the maximum extent permitted by law, Nervala shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of our website or products.
9. Indemnification
You agree to indemnify and hold harmless Nervala, its officers, directors, employees, and agents from any claims, damages, or expenses (including legal fees) arising from your use of the website or violation of these Terms.
10. Governing Law
These Terms shall be governed by the laws of the United States. Any disputes shall be resolved through binding arbitration in accordance with applicable arbitration rules, waiving the right to a jury trial or class action.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Continued use of the website after changes constitutes acceptance of the new Terms. We encourage you to review these Terms periodically.
12. Contact Us
For questions about these Terms, contact us at:
Nervala Legal Team
Website: www.nervalas.us
Email: support@nervalas.us